Exceptional car detailing backed by decades of experience. See what we can do for your vehicle at Auto Complex.
We get that convenience is a major factor when looking for auto detailing options. No one wants to spend their weekends with their car in a shop 30 minutes away. But here's the issue when you're not picky about your car detailer:

The contamination stays in the paint, so the same issues are back about two months later.

Nobody tells you what can't be fixed, so scratches that have gone through the clearcoat come as a disappointment at pickup.

The interior gets wiped rather than steam cleaned.

You pay more in the long run, because you end up paying somebody to correct the job.

You get sold the cut when a polish would have done the job.

The clearcoat doesn't grow back, and this is damage only a respray will fix.
Auto Complex believes in looking at your car before we start the work. We'll see what can be fixed, what can't, and what isn't worth your money. We'll be honest with you on the day rather than at handover.
You deserve a car detailer who believes in doing right by you. Most of our work still comes from people who were sent here by somebody else. We've never had a budget for fancy marketing, so we've relied on doing a good job, making it easy, and having a straight answer to every question.
Here are some telltale signs you need to see a car detailer:

You're selling your car and want a cut and polish to bring the shine back.

You've just bought a car, and you want to keep it clean while protecting your investment.

The car's paint feels like sandpaper, and washing doesn't solve the issue.

You've got a trip coming up, or you've just got back from one covered in dirt.

A baby is on the way, and you'd like deep interior sanitising. It's one of our favourite jobs.

You're giving the car to someone, probably your teenage kid.

You've stopped enjoying driving it and want to feel that spark with your car again.

Somebody else's auto detailing work has gone wrong, but you're not sure how to fix it.
Auto Complex has two car detailing packages, depending on your car's needs. Pricing starts at $300 per car and covers both internal and external care, backed by our 30 years of experience.
We know what works and what doesn't. There are rarely fewer than 20 cars in our workshop at any one time.
Cutting, washing, inspection. Each stage has somebody in our workshop who's trained in that specific area.
Most people drop off before work and collect at the end of the day. We provide a free loan car for our customers.
When something isn't needed, we'll tell you. Our honesty is our reputation.
If your car was clean, you wouldn't be visiting us. We're unfazed, no matter your car's condition.
Car detailing is what most people come in for, but that's not always what they need. See what else we can do for your car.
Bring your car into our workshop, and we'll tell you honestly what it needs.
If you'd like to chat instead, give us a call.
Open Mon to Fri, 8 am to 4 pm. Saturdays by appointment.
120 Bayfield Road East, Bayswater North, VIC 3153.

A Complete Detail package at Auto Complex starts from $300, and an Ultimate Detail starts from $450. We may charge more in a few situations, such as when your car is a large, dark vehicle covered in scratches and needs genuine paint correction time. Whatever the number is, you'll get it before we start. See our full breakdown of both packages.
A car wash removes what's sitting on the paint. Detailing deals with what has bonded into it. If your car is rain-dirty, a wash will sort it out. But if there's tree sap, industrial fallout, moss or mould bonded into the clearcoat, washing won't clean it. Detailing also covers the interior properly, including steam cleaning, which a wash doesn't touch.
We ask you to leave the car with us. Your vehicle passes through several stages of the workshop: receiving, cutting, washing, interior, exterior and a final inspection, with a different person on each. That takes hours rather than minutes and depends on the day's workload. Most customers drop off before work and collect at the end of the day. Bookings generally need 24 to 48 hours' notice.
Detailing removes some scratches. A cut and polish removes scratches and swirls sitting within the clearcoat, which covers most light marks. Anything that has gone through the clearcoat to the paint underneath cannot be polished out, and no detailer can honestly tell you otherwise. The clearcoat is roughly as thick as a fingernail and can only be cut back so many times, so we measure its thickness before deciding how far to take a car.
Because what's on there isn't dirt. What's on there is bonded to your paint rather than sitting on top of it, so no amount of washing will lift it. Removing it takes a decontamination and a clay bar, which is a step in every car detailing job we do. If the car is just rain-dirty, though, none of that applies. A wash will sort it out.
It's a different job at a different price, and for plenty of cars it's fit for purpose. The catch is that you’ll notice the difference about two months later, when the swirls come back under the sun, and the interior still smells the same. The difference lies in the parts you can't see on handover: whether the paint was decontaminated, whether the clearcoat was measured before anything was cut, and whether the interior was steam cleaned or wiped.
A full car detail covers the cleaning of both the outside and the inside. Our car detailing service includes an exterior wash, clay bar paint cleanse, polish, wheels, tyre shine, windows, door jambs and boot, plus a steam clean through the carpets, seats and mats. The Ultimate Detail adds a cut and polish, plus cleaning the engine bay.